As we know, it is easy to be tempted by the various means of promoting your hotel and wasting time and money on something that is not really effective. Independent hoteliers simply don’t have enough resources to access all possible marketing channels in their customer engagement journey.
With this in mind, here are the five key concepts to understand in order to achieve the highest level of market presence and best results, and which should be the basis of any hotel’s marketing.
We are talking about elements that are part of both online and offline channels and, by effectively applying each of these concepts, you will be able to attract, reach and convert more travellers into customers profitably.
There are 5 tips for hoteliers for increasing bookings.
- Provide Soothe of Online Booking:
People want more and more facilities and comfort. This is the main reason and cause that hoteliers must provide online booking facilities to attract more customers. Because of online bookings, your guests will find it comfortable to order the food online and book their room online instead of waiting in the hotel. This can only be done with the Best Hotel Management Software in Chandigarh. This also helps in reducing waiting time of the guests as they can pre-order the food and take their food on time. Also, no need to wait for payments as you can pay online.
- Take the help of Digital Marketing:
Turnovers of small hotels do not allow investing an advertising budget in full-fledged SEO-traffic. In this case, you can refuse such a capital-intensive topic as classic SEO promotion. However, in the context of improving the position of the site in the issuance of search engines, SEO should not be crossed out. Hotel Reputation Management services are also helpful as they increase the reputation of your hotel online on social media.
- Always remember that Customer is God:
Maintaining a hotel is really hard and looks tough, but if you have quality services, than it would not b that hard for you as people will be attracted automatically to your hotel. It is like a wide web but offline, in which people start talking about the quality services of your hotel that you provide to your guests and customers. People love to eat outside and celebrate parties so keep the quality of food high and serve your customers.
- Keep your staff well mannered:
What a person wants when he is eating out in a hotel? Of course, good services. The way of employees serving to the guests in your hotel affects the revenue of your hotel. If your staff is dedicated and well mannered then you will get a very good response from the guests on social media and Google ratings and reviews.
- Make a signature dish of your hotel:
Now, it might sound awkward but if you think practically then Indian people recognize the Restaurant or hotel with food. If you have one or two specialties in your menu which is best among your competitors then definitely it would work.
So these are 5 tips for Hotel owners to keep their reputation high and attract more and more guests.